Privacy Policy
This Privacy Policy explains how Alpha Auto Trading collects, uses, stores, and protects your information when you use Trader AI Agent, including our website, software, licensing systems, activation workflows, support resources, onboarding materials, automation features, notifications, dashboards, educational content, and related services (collectively, the “Services”).
Quick summary: We collect only the information we reasonably need to provide Trader AI Agent, manage your account, process payments, activate licensing, provide support, improve the user experience, protect the product from abuse, and operate the business. We do not sell your personal information.
1. Information We Collect
We may collect information in the following ways:
- Information you provide directly: your name, email address, billing information, support requests, messages, and any information you voluntarily submit to us.
- Account and purchase information: checkout details, order history, plan type, license scope, machine limits, discount usage, and related account records.
- Product and licensing information: machine identifiers, activation details, license usage information, and other technical information reasonably required to deliver and protect access to Trader AI Agent.
- Technical and usage information: IP address, browser type, device type, operating system, pages viewed, click activity, referral source, and general analytics data.
- Cookies and similar technologies: used for logins, preferences, analytics, session continuity, and marketing attribution.
- Support and operational information: information shared in support tickets, onboarding requests, activation emails, or troubleshooting conversations.
2. How We Use Your Information
We may use the information we collect to:
- Provide, operate, maintain, and improve Trader AI Agent.
- Process purchases and manage product access, activations, updates, and licensing.
- Deliver support, onboarding, setup guidance, service notices, updates, and operational communications.
- Protect Trader AI Agent from fraud, abuse, unauthorized access, account misuse, chargeback abuse, or license misuse.
- Analyze performance, product usage trends, and customer experience.
- Send marketing or promotional communications, which you can opt out of at any time.
- Comply with legal obligations and enforce our terms, policies, and rights.
3. Cookies & Analytics
We may use cookies, pixels, tags, and analytics tools to understand traffic, improve performance, remember settings, maintain sessions, and measure marketing effectiveness.
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of Trader AI Agent properly.
4. How We Share Information
We may share information only as reasonably necessary in the following situations:
- Service providers: payment processors, email delivery systems, analytics tools, hosting providers, licensing or activation services, support platforms, and other vendors that help us operate Trader AI Agent.
- Legal compliance: when required by law, court order, valid legal process, or to protect rights, safety, property, or the integrity of the Services.
- Business transfers: in connection with a merger, acquisition, restructuring, financing, sale of assets, or similar business transition.
We do not sell your personal information to third parties.
5. Payment Information
Payments are processed through third-party payment processors. We do not necessarily store your full payment card details on our own servers. Payment data is handled according to the policies and security practices of the payment provider used at checkout.
6. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to help protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain information for as long as reasonably necessary to provide the Services, maintain records, comply with legal obligations, resolve disputes, enforce agreements, and protect the business.
8. Your Choices & Rights
Depending on your jurisdiction, you may have the right to:
- Request access to certain personal information we hold about you.
- Request correction or updating of inaccurate information.
- Request deletion of certain information where legally permitted.
- Opt out of marketing emails by using the unsubscribe link included in those messages.
To make a request, contact us at [email protected].
9. Third-Party Platforms & Links
Trader AI Agent may include links to or integrations with third-party services such as trading platforms, brokers, prop firms, payment processors, messaging tools, analytics providers, social platforms, video platforms, or community tools. We are not responsible for the privacy, content, or practices of third-party websites or services.
10. Children’s Privacy
The Services are not intended for individuals under 18 years old. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will review the matter.
11. International Users
By using the Services, you understand that your information may be processed, stored, and transferred in jurisdictions where data protection laws may differ from those in your location.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective” date above reflects the latest version. Your continued use of the Services after changes become effective means you accept the updated policy.
13. Contact
If you have questions about this Privacy Policy, contact us at [email protected].
Alpha Auto Trading
Trader AI Agent Privacy Support
