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Refund Policy

Alpha Auto Trading Policy

1. Subscription and Refund Policy

  • All monthly subscriptions are final and non-refundable

  • To avoid future charges, cancel before your next billing date

  • Make sure you get a cancellation confirmation

  • Should you fail to fulfill the full payment obligation, any amount already remitted will be retained.

  • Contact support at [email protected] if needed

2. Machine ID Policy

  • Each subscription includes 2 machine IDs

  • IDs cannot be deleted or exchanged

  • To add a third ID, pay a $199 fee

3. Quant Alpha System Refund Policy

  • You get 30 days to try the system

  • To qualify for a full refund, provide a 30-day trading log showing:

    • You followed all system rules

    • No profitable outcome

  • Requests to submit logs must be made by the 30th day of your subscription period; submissions after this date are not eligible for a refund.

Trade Log Must Include

  • Date

  • Asset

  • Entry Price

  • Exit Price

  • Position Size

  • Direction (long/short)

  • Reason for Trade

  • Exit Reason

  • Result (profit/loss)

  • Cumulative P/L

Key Points

  • The system is simple and can be learned in 30 minutes

  • Stick to the system without modifications

  • If you follow the rules and don’t see profit, you get double your money back

  • No early refund requests will be accepted

4. NQ Turbo Bot 30-Day Guarantee

  • Refund available on your 30th calendar day or after 20 active trading days

  • Must submit a day-by-day trade log as proof of use

  • If purchased as part of a bundle, no refund applies

  • After 30 days, all sales are final

Final Sale Terms

  • Final Sale: All bots and indicators are final sale and non-refundable.

  • Final Purchase: After the 30-day period, all purchases are final and non-refundable.

  • If any bot with a 30-day money-back guarantee is purchased in a deal with other bot(s), the entire purchase will be considered a final sale, and no money-back guarantee will apply.

5. AlphaSync Subscription Policy

  • The monthly plan is the same whether you're on an Evaluation or Funded Account

  • Traders have the right to change the account type at any time

  • Only one account is allowed per subscription

  • All subscriptions are non-refundable and final

  • Service auto-renews monthly unless canceled

To Cancel Your Subscription

  • Log in to your account

  • Click your profile → Settings → Billing Info

  • Click (...) and choose Cancel Subscription

  • Make sure to receive a cancellation confirmation

6. Account Termination

  • We reserve the right to suspend or terminate accounts for:

    • Fraud

    • Policy violations

    • Failure to follow the system

7. Product Accuracy and Performance Disclaimer

  • All marketing materials reflect real test results

  • Individual results will vary

  • Factors include market conditions, platform, strategy, and execution

  • Past performance does not guarantee future outcomes

  • All purchases are final and non-refundable after the listed trial or guarantee windows

  • We do not guarantee profits

Product Accuracy and Support

We stand behind the accuracy of our promotional materials and confirm that all demonstrations were conducted and recorded prior to the product/s launch.

Results will vary based on multiple factors, including market conditions, trading strategies, execution speed, platform performance, and individual trader decisions. There is no guarantee of identical outcomes, and past performance does not ensure future results. Due to the nature of trading, all purchases are final, and no refunds will be issued under any circumstances.

30-Day Money-Back Guarantee Policy for NQ Turbo Bot

 Our 30-day money-back guarantee means that if you’re not satisfied with the NQ Turbo Bot’s performance, you may apply for a full refund on your 30th calendar day or after 20 active trading days of using the bot.

To process your request, please submit your trade log as proof of use, broken down day by day.

We offer this refund with no questions asked, allowing you to trade confidently, knowing we fully stand behind NQ Turbo.

- Final Sale: All bots and indicators are final sale and non-refundable.
- Final Purchase: After the 30-day period, all purchases are final and non-refundable.

-  If any bot with a 30-day money-back guarantee is purchased in a deal with other bot(s), the entire purchase will be considered a final sale, and no money-back guarantee will apply.